Shree Enterprises Refund Policy
1. Introduction
At Shree Enterprises , customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. This refund policy outlines the conditions under which refunds will be provided.
2. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- Proof of purchase is required.
- The refund request must be made within 7 days of the purchase date.
3. Non-Refundable Items
Certain items are not eligible for a refund, including:
- Customized or personalized items
- Items on sale or clearance
4. Refund Process
To initiate a refund, please follow these steps:
- Contact our customer support team at Shreeenterprises0986@gmail.com with your order number and details about the product you wish to return.
- Our team will review your request and provide instructions on returning the item.
- Ship the item back to us using a trackable shipping method. Shipping costs for returning the item are the responsibility of the customer.
- Once we receive and inspect the item, we will notify you of the status of your refund.
5. Refund Approval
Upon approval of your return, we will:
- Issue a refund to your original method of payment.
- Provide a store credit if you prefer.
Please note that it may take some time for the refund to be processed and posted to your account.
6. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at Shreeenterprise0986@gmail.com
7. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at Shreeenterprise0986@gmail.com
8. Contact Us
For any questions related to refunds and returns, please contact our customer service team at:
- Email: support : Shreeenterprises0986@gmail.com
9. Changes to This Policy
Shree Pvt. Ltd. reserves the right to update or modify this refund policy at any time. Changes will be posted on our website, and the date of the latest revision will be indicated.
By purchasing from SHREE ENTERPRISES, you agree to this refund policy. Thank you for your understanding and cooperation.